At VerdugoVista Appliance Repair, we are committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you visit our website or use our services. By using our site or submitting information through our call request form, you consent to the terms of this Privacy Policy.

Information Collection

We collect personal information that you voluntarily provide to us when you use our website or contact us. This includes your name, phone number, and email address when you submit a service request form. We also collect non-personal browsing data through cookies and web beacons to improve your user experience and analyze website traffic.

Use of Information

The personal information that you provide will be used to contact you for service-related purposes, including scheduling repairs or maintenance, providing updates, and resolving any inquiries. We may also share your information with our trusted partners as necessary to fulfill these purposes and ensure the effective operation of our service.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with our partners who assist with operational and service-related needs. This sharing is necessary to ensure high-quality service provision and operational efficiency. All partners receiving your information are bound by appropriate data protection obligations.

Your Consent

By contacting us or submitting your information via our request form, you expressly agree to allow us and our partners to contact you by phone, email, or text for service-related purposes. You also acknowledge that your information may be shared with our partners in compliance with this policy.

Cookies and Non-Personal Data

Our website uses cookies and web beacons to collect non-personal browsing data. This information helps us optimize your browsing experience and improve our website's functionality and performance. You can choose to disable cookies through your browser settings, though this may impact your user experience.

Dispute Resolution

In using our website or services, you agree to waive the right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. Maximum compensation for any claims arising out of or related to our site or services is limited to $100.

Legal Fees

In the event of a dispute, you agree to bear your own legal fees and expenses. This provision ensures transparency and fairness in the process of resolving any issues that may arise.

Opt-Out

If at any time you wish to opt out of future communications, refuse data collection, or have any questions about this privacy policy, you may contact us at (818) 396-9824. We will respect your choices regarding communications and data use.

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the effective date noted. By continuing to use our website, you agree to any changes to this Privacy Policy.